Automations

Build powerful multi-step workflows that trigger actions across SMS, email, calls, and pipelines automatically.

Key Benefits

Visual Workflow Builder

Drag-and-drop automation builder with triggers, conditions, delays, and actions for SMS, email, calls, and pipeline updates.

Event-Based Triggers

Start automations when contacts are created, deals move stages, forms are submitted, calls end, or any custom event fires.

Multi-Channel Actions

Send SMS, email, voice calls, or update pipeline stages and custom fields, all within a single automated workflow.

Smart Delays & Branching

Add time delays, condition-based branching, and wait-for-event steps to create sophisticated nurture sequences.

How It Works

1

Choose a Trigger

Select an event that starts the automation: new lead, deal stage change, form submission, missed call, or any custom trigger.

2

Build the Workflow

Add steps for SMS, email, calls, delays, conditions, and pipeline updates using the visual drag-and-drop builder.

3

Activate & Monitor

Turn on the automation and track its performance with execution logs and conversion analytics.

Frequently Asked Questions

What types of actions can automations perform?

Automations can send SMS, emails, and voice calls, update pipeline stages, modify custom fields, create tasks, assign contacts to users, and trigger webhooks.

Can I use conditions and branching in automations?

Yes. The visual workflow builder supports condition-based branching, time delays, wait-for-event steps, and multi-path logic for sophisticated automation sequences.

How many automations can I build?

There is no limit. You can build unlimited automations on all 1stContact AI plans, from Starter to Enterprise.

Ready to Get Started?

Put your business on autopilot. 1stContact AI automations trigger actions across calls, texts, emails, and pipelines based on any event or condition.

14-day free trial • No credit card required