Review Management

Request, monitor, and respond to customer reviews across Google, Facebook, and Yelp from one dashboard.

Key Benefits

Automated Review Requests

Send SMS and email review requests automatically after positive customer interactions and completed services.

Unified Review Dashboard

View and manage reviews from Google, Facebook, Yelp, and directories in one centralized dashboard.

AI Response Drafting

AI generates professional responses to reviews, so you can reply to positive and negative feedback in seconds.

Review Analytics

Track your average rating, review volume, response rate, and sentiment trends across all platforms.

How It Works

1

Connect Your Profiles

Link your Google Business, Facebook, and Yelp profiles to 1stContact AI for centralized review management.

2

Automate Requests

Set up automated review requests via SMS and email after positive customer interactions.

3

Respond & Track

Monitor reviews, use AI-drafted responses, and track your reputation analytics across platforms.

Frequently Asked Questions

How do I request reviews from customers?

Set up automated SMS and email review requests that trigger after positive interactions, such as completed appointments, successful deals, or positive survey responses.

Can I respond to reviews from the dashboard?

Yes. View, respond to, and manage reviews from Google, Facebook, and Yelp in one dashboard. AI generates professional response drafts for one-click approval.

Can I track my rating across platforms?

Yes. Review analytics track your average rating, review volume, response rate, and sentiment trends across all connected platforms.

Ready to Get Started?

Manage all your reviews in one place. 1stContact AI review management handles requests, monitoring, and responses.

14-day free trial • No credit card required